ALA Institutional Repository

Browsing by Subject "Evaluation"

Browsing by Subject "Evaluation"

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  • Guidelines for Behavioral Performance of Reference and Information Service Providers Version 2023 
    Reference Services Section (RSS) Executive Committee (Reference and User Services Association (RUSA), 2023)
    These guidelines are intended for library workers in reference and information services, in all types of libraries, who answer informational questions or conduct reference interviews. The goal of these guidelines is ...
  • Guidelines for Cooperative Reference Services Version 2006 
    Cooperative Reference Service Committee (Reference and User Services Association (RUSA), 2006-06)
    The Cooperative Reference Service Committee has developed this document to assist institutions in establishing and evaluating cooperative reference services. Cooperative reference service is a process through which information ...

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