Learning from Experience: Strategies for Assuring Effective Library and Information Services to Web-based Distance Learners

Abstract

This paper examines the evolution of library services for distance learners enrolled in one of three web-based degree programs offered by the Florida State University School of Information Studies. The evolution of these services is examined through the lens of the ACRL Guidelines for Distance Learning Library Services, 2000 revision (http://www.ala.org/acrl/guides/distlrng.html). It is important to note that these guidelines were not in place as the School sought to ensure equitable access to library resources and services for distance students.