The Office for Diversity is an active liaison with membership that consults, facilitates, and trains on diversity issues that impact the profession, the workplace, and the quality of service and information delivery such as recruitment, retention, personal/professional leadership, organizational change, capacity building, and skill building for effective communications within library organizations and with library users. The Office for Diversity serves as a key resource and link to the professional issues which speak to diversity as a fundamental value and key action area of the association. The Office for Diversity has since merged into the Office for Diversity, Literacy, and Outreach Services.