Web-Based OPACs: A Leap of Faith?

Abstract

A three-month study explored and evaluated user satisfaction with the Web version versus the character-based telnet version of Ehrman Medical Library s online catalog, MEDCat. Methodologies included analyzing responses from a questionnaire, monitoring system statistics, and recording observations by Circulation and Information Services staff working one-on-one with users. The results will be utilized to gain insight into user needs, expectations, and satisfaction with the Webbased OPAC.