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Item Open Access Annual Report 2021(Federal and Armed Forces Libraries Interest Group, Reference and User Services Association, American Library Association, 2021) Federal and Armed Forces Libraries Interest Group (FAFLIG)Message from the Chair, About FAFLIG, Our Mission, Our History, FAFLIG’s Leadership, Executive Committee 2020-2021, Committees 2020-2021, FAFLIG Highlights from 2020-2021, FAFLIG Awards, Federal Achievement Award, Federal Rising Stars InitiativeItem Open Access Annual Report 2022(Federal and Armed Forces Libraries Interest Group, Reference and User Services Association, American Library Association, 2022) Federal and Armed Forces Libraries Interest Group (FAFLIG)Message from the Chair, About FAFLIG, Our Mission, Our History, FAFLIG’s Leadership, Executive Committee, 2021-2022, Committees, 2020-2021, Advocacy Committee, Awards Committee, Communications Committee, Community Committee, Elections Committee, Programming Committee, FAFLIG Highlights from 2021-2022, FAFLIG Awards, Federal Achievement Award, Federal Rising Stars InitiativeItem Open Access Annual Report 2023(Federal and Armed Forces Libraries Interest Group, Reference and User Services Association, American Library Association, 2023) Federal and Armed Forces Libraries Interest Group (FAFLIG)Message from the Chair, About FAFLIG, Our Mission, Our History, FAFLIG’s Leadership, Executive Committee, 2022-2023, Committees, 2022-2023, Advocacy Committee, Awards Committee, Communications Committee, Community Committee, Elections Committee, Programming Committee, FAFLIG Highlights from 2022-2023, FAFLIG Awards, Federal Achievement Award, Federal Rising Stars InitiativeItem Open Access Annual Report 2024(Federal and Armed Forces Libraries Interest Group, Reference and User Services Association, American Library Association, 2024-04-29) Federal and Armed Forces Libraries Interest Group (FAFLIG)Message from the Chair, About FAFLIG, Our Mission, Our History, FAFLIG’s Leadership, Executive Committee, 2023-2024, Committees, 2023-2024, Communications Committee, Programming Committee, FAFLIG Highlights from 2023-2024, FAFLIG Awards, Federal Achievement Award, Federal Rising Stars InitiativeItem Open Access Definition of Reference 2008(Reference and User Services Association (RUSA), 2008-01-14) Reference Services Section (RSS) Executive CommitteeItem Open Access Definition of Reference 2021(Reference and User Services Association (RUSA), 2021-11-13) Reference Services Section (RSS) Executive CommitteeTo update the 2008 version and to extend the conception of reference work beyond the transactional.Item Open Access FAFLIG NEWSLETTER April 2022(Federal and Armed Forces Libraries Interest Group, Reference and User Services Association, American Library Association, 2022-04-29) McDonald, EbonyItem Open Access FAFLIG NEWSLETTER January 2022(Federal and Armed Forces Libraries Interest Group, Reference and User Services Association, American Library Association, 2022-01-31) McDonald, EbonyItem Open Access FAFLIG NEWSLETTER November 2024(Federal and Armed Forces Libraries Interest Group, Reference and User Services Association, American Library Association, 2024-11-03) Evans, JackieItem Open Access Financial Education in Libraries: Guidelines and Best Practices for Service, Retired 2023(Reference and User Services Association (RUSA), 2014-09-29) Business and Reference Services Section (BRASS)Management of personal finances requires information. Different kinds of information are needed to safely and successfully earn, borrow, save, invest, spend, and protect against risk. A multitude of sources provide financial information, and these sources can vary widely in their opinions, reliability and objectivity. Principles of information literacy should be integrated at each level of the financial literacy guidelines. As with other literacies, libraries are uniquely qualified to address this information need. Financial literacy programs and workshops should demonstrate how to: a. Identify, access, and compare financial information from a variety of sources. b. Critically evaluate the credibility, timeliness, and point of view or bias of financial information and its sources. c. Apply financial information wisely and productively. d. Use financial information ethically. Each content area includes program outcomes that can be applied to a variety of programs, workshops and classes. Also included are suggested program topics. The intent is for these guidelines to be dynamic documents, adaptable and flexible. These recommendations are intended to grow and change through the implementation process.Item Open Access Guidelines for a Unit or Course of Instruction in Genealogical Research at Schools of Library and Information Science 2007 Retired(Reference and User Services Association (RUSA), 2007-01-01) Genealogy CommitteeLibrarians need to know how to serve patrons interested in genealogy. The majority of schools of library and information science offer very little about this subject. These guidelines provide an outline for a unit or course of instruction in genealogical research. They are intended to encourage and assist library schools to add training in genealogical research to their curriculum.Item Open Access Guidelines for Behavioral Performance of Reference and Information Service Providers Version 2023(Reference and User Services Association (RUSA), 2023) Reference Services Section (RSS) Executive CommitteeThese guidelines are intended for library workers in reference and information services, in all types of libraries, who answer informational questions or conduct reference interviews. The goal of these guidelines is to support excellent, user-centered service. Some guidelines might not prove applicable in all contexts. Where that is the case, the goal should be to adapt these guidelines as appropriate to your environment.Item Open Access Guidelines for Cooperative Reference Services Version 2006(Reference and User Services Association (RUSA), 2006-06) Cooperative Reference Service CommitteeThe Cooperative Reference Service Committee has developed this document to assist institutions in establishing and evaluating cooperative reference services. Cooperative reference service is a process through which information assistance is provided by referring the user, or the user's queries, to staff at another institution according to a system of established procedures. Cooperative Reference is understood to mean any type of cooperation through any modes of communication.Item Open Access Guidelines for Developing a Core Genealogy Collection 2007 Retired(Reference and User Services Association (RUSA), 2007-06-01) Genealogy CommitteeThese guidelines address services, collection development, personnel, access, preservation, and fiscal considerations for genealogy services. They are intended to assist those who desire to create a core genealogy collection and provide basic genealogy services in order to meet the above-mentioned responsibilities, the American Library Association‘s Library Bill of Rights, and the markedly increased public interest in genealogical research.Item Open Access Guidelines for Establishing Local History Collections 2012 Retired(Reference and User Services Association (RUSA), 2012-05-01) Local History CommitteeThese guidelines are intended to assist librarians in establishing local history collections. In surveying the literature about the collecting of local materials it is apparent that many have already written about the use and the maintenance of the various media employed in local history.Item Open Access Guidelines for Liaison Work in Managing Collections and Services(Collection Development and Evaluation Section of the Reference and User Services Association, a division of ALA, 2010-03) Liaison with Users CommitteeThis document is intended to help librarians identify library user groups in various types of libraries and to suggest ways these groups can be involved in collection services and issues. It may also be used to identify objectives and continuing education opportunities for liaisons based on the mission statement and priorities of their institution.Item Open Access Guidelines for Library Services to Spanish-Speaking Library Users 2007 Retired(Reference and User Services Association (RUSA), 2007-01-01) Library Services to the Spanish-Speaking CommitteeAlthough these guidelines were written by persons with professional interest in service to Spanish-speaking library users, they were written consciously for all library personnel who see a need to initiate service to this population. In that sense, the guidelines are a basic beginner's manual intended for a hypothetical librarian serving as an administrator of a medium-to-small institution having become aware of the needs of Spanish-speaking communities within its service area. As with any guidelines, these are designed to aid in the development of that service and to remind readers of professional concerns regarding the target population.Item Open Access Guidelines for Library Services with 60+ Audience: Best Practices Version 2017(Reference and User Services Association (RUSA), 2017-09) Library Services to an Aging Population CommitteeAdults have different needs and interests as they age, encompassing career, family, health and creative pursuits. These updated best practices reflect basic principles in library services for the 60+ population including embracing and encouraging diversity, variety and flexibility in planning collections, programs, and services.Item Open Access Guidelines for the Development and Promotion of Multilingual Collections and Services 2007 Retired(Reference and User Services Association (RUSA), 2007-01-01) Library Services to the Spanish-Speaking CommitteeIt is the responsibility of libraries to provide an equitable level of service to all members of their communities regardless of ethnic, cultural, or linguistic background. Providing library materials for ethnic, cultural and linguistic groups should not be seen as an "additional" or "extra" service, but as an integral part of every library's services. Libraries should establish goals, objectives, and policies that integrate multilingual services into their overall work plan. These guidelines should serve as models with which to assess the provision of services and materials.